ACCOUNT MANAGEMENT

Delete your Sloper account

Sloper is operated by Gerardo Zenteno Gaeta.

Contact: zega.apps.dev@gmail.com

smartphone How to delete your account in the app

  1. Open Sloper and sign in.
  2. Go to Settings → Danger Zone → Delete Account.
  3. Confirm the deletion.

mail If you cannot access the app

Email zega.apps.dev@gmail.com from the email address linked to your account with the subject "Delete my account". We will process your request within 30 days.

delete_forever What is deleted

Your email address, onboarding answers, climber level, learning progress, streaks, badges, and preferences are deleted from our database and from Firebase Authentication. We also send a deletion request to our analytics provider (Mixpanel) for the usage data linked to your account ID.

shield What is kept

  • Mixpanel may take several weeks to complete the deletion of your analytics data.
  • Analytics collected before you created an account are linked only to a random device identifier and cannot be linked back to you.
  • Subscription and billing records held by Apple, Google, and RevenueCat are retained under their own policies and legal obligations.
Deleting your account does not cancel your subscription. Cancel it in your App Store or Google Play settings to avoid further charges.
Privacy Policy: https://thesloper.app/privacypolicy